Where's my order?
Enter your order number and the phone number you booked with. You'll see where your order is, from pickup to delivery.
What each status means
- Booked
- Your order is booked.
- Collected
- We've collected it from your address.
- Being cleaned
- Checked in, tagged and being cleaned.
- Ready
- Cleaned, checked and packed for return.
- Delivered
- Returned to you.
Can't find your receipt? Message Velto from the number you booked with.